Privacy Policy

1. Introduction

HabitCloser Holdings, LLC ("Company," "we," "us," or "our"), operating under the brand name WebinarElite, is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our platform, or engage with our services (collectively, the "Services").

By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Services.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide when you:

• Create an account or register for our Services
• Subscribe to a paid plan
• Register for or attend a webinar hosted on our platform
• Contact us for customer support
• Participate in surveys, promotions, or other interactive features

This information may include but is not limited to: your name, email address, phone number, mailing address, payment information (processed securely by Stripe), company/brokerage name, professional license information, and any other information you choose to provide.

2.2 Automatically Collected Information

When you access our Services, we may automatically collect certain information, including:

• Device information (browser type, operating system, device identifiers)
• IP address and approximate geographic location
• Usage data (pages visited, features used, webinar attendance and engagement metrics, watch duration, click-through data)
• Cookies and similar tracking technologies

2.3 Webinar Attendee Data

When individuals register for or attend webinars hosted through our platform, we collect registration information (name, email, phone number) on behalf of the webinar host (our customer). This data is used to facilitate the webinar experience, provide engagement analytics to the host, and enable follow-up communications as permitted.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our Services
• To process transactions and manage your subscription
• To facilitate webinar hosting, attendance, and engagement tracking
• To generate AI-powered content (presentations, scripts, marketing materials) based on your inputs
• To send you service-related communications, including account verification, technical notices, updates, and security alerts
• To send promotional communications (with your consent, where required by law)
• To provide customer support and respond to your inquiries
• To monitor and analyze usage patterns and trends to improve user experience
• To detect, prevent, and address fraud, abuse, and technical issues
• To comply with legal obligations and enforce our terms

4. SMS/Text Messaging & A2P 10DLC Compliance

If you opt in to receive SMS or text messages from us or from webinar hosts using our platform, the following applies:

4.1 Consent

By providing your phone number and opting in to receive text messages, you expressly consent to receive recurring automated promotional and transactional text messages (e.g., webinar reminders, registration confirmations, follow-up messages) from HabitCloser Holdings, LLC and/or the webinar host at the phone number provided. Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies.

4.2 Opt-Out

You may opt out of receiving text messages at any time by replying STOP to any message. Upon receipt of your STOP request, we will confirm your unsubscription with a final message. After opting out, you will no longer receive text messages from us unless you re-subscribe.

4.3 Help

For help or questions regarding our text messaging program, reply HELP to any message or contact us at the information provided below.

4.4 No Sharing of Mobile Information

We do not sell, rent, loan, trade, lease, or otherwise transfer for profit any phone numbers or personal information collected through our SMS messaging program to any third party. The information collected as part of our SMS program will not be shared with third parties or affiliates for their independent marketing purposes.

4.5 A2P 10DLC Compliance

Our messaging practices comply with the Application-to-Person (A2P) 10-Digit Long Code (10DLC) requirements established by wireless carriers and the Campaign Registry. All messages sent through our platform are sent via registered 10DLC campaigns with proper brand registration. We maintain compliance with the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, and all applicable federal and state regulations governing electronic communications. Our customers (webinar hosts) are required to obtain proper consent from their contacts before sending any SMS communications through our platform.

4.6 Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages. T-Mobile is not liable for delayed or undelivered messages.

5. How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: We share information with third-party vendors who perform services on our behalf, including payment processing (Stripe), cloud hosting, email delivery, and analytics. These providers are contractually obligated to protect your information.
• Webinar Hosts: Attendee registration and engagement data is shared with the webinar host for the purpose of facilitating the webinar and enabling follow-up communications as permitted by applicable law.
• AI Processing: Content you provide for AI generation (e.g., webinar topics, presentation prompts) may be processed by third-party AI providers (Anthropic, OpenAI, Google) solely for the purpose of generating your requested content. We do not share personal identifying information with AI providers.
• Legal Requirements: We may disclose information if required to do so by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of our Company, our users, or others.
• Business Transfers: In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred as part of that transaction.

We do not sell your personal information to third parties.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you Services. We may also retain and use your information as necessary to comply with legal obligations, resolve disputes, enforce our agreements, and protect our rights. Upon account deletion, we will delete or anonymize your personal information within a commercially reasonable time period, unless retention is required by law.

7. Data Security

We implement commercially reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit (TLS/SSL), secure httpOnly cookie-based authentication, encrypted password storage (bcrypt), and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete personal information
• Deletion: Request deletion of your personal information, subject to certain legal exceptions
• Opt-Out: Opt out of promotional communications at any time by clicking the "unsubscribe" link in any email or replying STOP to text messages
• Data Portability: Request a copy of your data in a structured, commonly used format

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within the timeframe required by applicable law.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Services. Cookies are small data files stored on your device. We use:

• Essential Cookies: Required for the operation of our Services, including authentication and session management
• Analytics Cookies: Help us understand how visitors interact with our Services to improve functionality
• Preference Cookies: Remember your settings and preferences for a personalized experience

You may disable cookies through your browser settings, but doing so may limit your ability to use certain features of our Services.

10. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly. If you believe we may have collected information from a child under 18, please contact us immediately.

11. Third-Party Links

Our Services may contain links to third-party websites, services, or applications that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access through our platform.

12. California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to delete your personal information, the right to opt out of the sale of personal information (we do not sell personal information), and the right to non-discrimination for exercising your privacy rights. To exercise these rights, please contact us using the information below.

13. International Users

Our Services are hosted in the United States. If you access our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country of residence. By using our Services, you consent to the transfer of your information to the United States.

14. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes, we will notify you by updating the "Last Updated" date at the top of this page and, where required, by providing additional notice (such as via email or through the Services). Your continued use of the Services after any modifications constitutes your acceptance of the updated Privacy Policy.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: